This started at 12:30am today: I installed aim, then opened the program, left it open for a bit while using chrome. Hrd version 5.24.38 download. I then opened aim and logged it, it opened some windows, then my comp froze.
Nothing could unfreeze it, I had to reboot. Long story short: I went into safe mode multiple times, and my comp works, I deleted a bunch of files that were used recently before the crash, my computer still freezes. I used the event log and deleted a bunch of files. I can't uninstall programs from safe mode for some reason. Everytime I start normally, the login screen is fine. I left it there for 20 mins, it didn't freeze. About 30 seconds after I login, the computer freezes.
Any ideas on how to fix it? Comp specs: WIndows 7 64x i7 1.6ghz 4gb DDR3 Nvidia Geforce gts 360m (1gb gddr5) 150gb HDD avaiable. Np, also if that doesn't work, you might have to do a system restore and restore your computer to the most recent restore point (possibly one automatically created for you when you installed AIM).
You can do this in Windows 7 by just typing 'System Restore' into the search box of the start menu.Note. You must have System Restore on for this to work (It was probably on by default). On a side note, I think there is a way in Windows 7 to login as the administrator in safe mode, I just don't remember how. I kinda didn't turn on sys restore.
Stupid me Almost done cleaning out everything I possibly can. If it still doesn't work, ill prolly have to reinstall my os. 'The maximum file size for session 'ReadyBoot' has been reached. As a result, events might be lost (not logged) to file 'C: Windows Prefetch ReadyBoot ReadyBoot.etl'. The maximum files size is currently set to 20971520 bytes.'
'Failed extract of third-party root list from auto update cab. All safe mode does is disable some drivers. Safe mode does not in any way prevent malicious software from running on startup. Similarly, system restore only messes with windows settings and drivers. Malicious programs that got on your computer before the restore will remain after the restore.
Slave the drive to another computer and do a scan with Kaspersky (download the 30-day trial for Kaspersky internet security). Tell us what happens then.Scanning with microsoft security essentials. It's 90% done. Been going for an hour now.
Found 9 errors. Few trojans, and security exploits. 1) That is dead wrong. Safe Mode loads only what it needs to in order to actually run Windows. Very few malicious programs will actually run in Safe Mode. I've found maybe 3 that would.
2) Yes, malicious programs that were already on there before the restore will remain on the computer. Hence why you turn it off when you are disinfecting a computer (malicious programs can recreate themselves from a restore). System Restore will also remove programs there were installed after the restore point, not just drivers and settings.
It will not, however, mess with your personal files in any way (i.e. If you delete a document, you cannot get it back by using System Restore). 5 Free edition Kaspersky, and you don't have to mess with a trial that is going to expire. On a side note though, MalwareByte's Anti-malware is about the best program I have found to actually remove virus' from a computer that has been infected, as most AV programs do a better job at prevention and removal (i.e. Avast, AVG, etc). I do this type of stuff on a daily basis ftr. Best free AV imo is Avast when it comes to PREVENTION, but when it comes to REMOVAL, the free version of MalwareBytes is my favorite.
As for non-free, McAfee is SUPPOSEDLY the best, but more of a business oriented program. If you were looking for a non-free AV to use at home I would still probably say Avast (although, there is no need for anything but the free version), and still MalwareByte's paid version is pretty sweet too, it has a few extra features that you can't do in the free version, although I don't remember what they are. I use MB all the time at work to get rid of malicious stuff, and Avast on my Windows partition at home.
Another thing you can do to prevent getting virus' is to get the browser add-on called WOT (stands for Web of Trust), which is a free add-on for just about every browser (I use it on Firefox and Chrome mostly, but it is available for Safari, IE, and I think Opera as well). As for installing/uninstalling things in safe mode. Lemme know if this stuff helps. So everything works, but now I can't uninstall this one program: wd smartware. All the files and regestry files are gone, but it's still on my program list.
When I try to uninstall it, it give me: 'There is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.' When I try installing, it gives me: 'The application has encountered an unexpected error and is now exiting.'
Edit: I was transferring some files from my old account to my new, and the new one froze also. I tried the original one, thinking maybe I moved the problem to the new account, but it was on both accounts. I deleted both of them (all all my game save data D: ) and made a third account.
Hasn't froze yet. Hopefully it won't again. Still have the problem above. Post has been edited 1 time(s), last time on Aug 18 2010, 10:19 pm by fatflyingpigs.
I would like to know if you are able to boot into the system now and if the ReadyBoost is used. To troubleshoot this issue, please check if it occurs in Safe mode first. If it persists, try enabling the Superfetch service: Start Superfetch service 1. Click the Start Button, type 'services.msc' (without quotes) in Start Search box, and press Enter. Double click the service 'Superfetch'.
Click on the 'General' tab; make sure the 'Startup Type' is 'Automatic' or 'Manual'. Then please click the 'Start' button under 'Service Status' to start the service.
Hey guys, I'm desperately hoping someone here can possibly point me in the right direction as I've more or less used up all my limited technical knowledge on this. I would be eternally grateful to anyone who help - this is a brand new rig, save for the graphics card. I'm getting weird texture anomalies, stuttering, black screens, BSODS, lock ups, the works - primarily when trying to run games. I've reinstalled windows, updated drivers and windows updates, tried all nvidea drivers, running latest BIOS, tried various graphics settings, run memory tests (all fine) and one way or another I end up back in the same place.
Event Viewer has a few warnings and errors: Kernal-EventTracing The maximum file size for session 'ReadyBoot' has been reached. As a result, events might be lost (not logged) to file 'C: WINDOWS Prefetch ReadyBoot ReadyBoot.etl'. The maximum files size is currently set to 20971520 bytes. Thanks for the reply lifetec - this system is configured to collect mini dump files and CCleaner is now set to not delete them. AI suite version has been the one you linked to for a short while, problems persist with and without.
Disable Readyboot
I have run a new DM Log collection and attached it. Checking myself, I did not see a minidump log, nor is there one in C: Windows Minidump.
This is probably due to the system freezing (in a game 90% of the time) and me doing a hard reboot. Would performing Driver Verifier create a minidump (assuming it BSODs), or is there some other information I can provide? Thankyou very much for the help. Note If SFC could not fix something, then run the command again to see if it may beable to the next time.
Sometimes it may take running the sfc /scannow command 3 timesrestarting the PC after each time to completely fix everything that it's ableto. If not, then run the command to repair any component store corruption, restart the PC afterwards,and try the sfc /scannow commandagain.
After the SFC check, please run Driver Verifier You can enable 'DriverVerifier' according to instructions from the below link. 'Verifier' is a Microsoft's own tool to stress test third partydrivers and find the buggy one. If it detects a violation, a blue screen willbe created immediately and the dump will give us the name of offending driverstraight forward. After enabling 'Verifier', system will be a bitslow and laggy during to the background verification process.
What Is Readyboot
After you got twoor more blue screens, please upload the new crash dumps and we will knowwhether the issue is caused by third party drivers or low level hardware (averifier enabled dump which blames Windows system files is a clear confirmationof hardware problem). 'Verifier' should be only used to monitor third party drivers.Selecting Microsoft system drivers is totally unnecessary and doing so may make the system nonbootable. First readinstructions from the below link and set 'Windows' to write'Small Memory dumps'. Then enable 'verifier' and select all.